The Hotel Grinnell, with its old school roots and modern flair, is home-away-from-home for hundreds of students who can’t make it home for the holidays.
With spooky season approaching, we decided to take a deep dive into the fast-growing Paranormal Tourism industry.
Life moves fast in the “City of Presidents.” Learn how this Cambria team used digital messaging to keep up with its on-the-go guests.
Two of Kipsu’s customer partners, the Hilton Garden Inn Atlanta Downtown and the Hilton Minneapolis, played a role in hosting the previous two Super Bowls.
Explore ways to meet and exceed the high expectations of modern business travelers.
Today’s global business travel sector is flying high, projected to be a $1.6 trillion industry by 2020.
Kipsu, the leading platform of Real Time Engagement for service industry professionals, recently opened a new office in the Minneapolis Warehouse District to accommodate their rapid growth and continue to access the Twin Cities’ talent pool. This is Kipsu’s fourth office expansion in five years, but this new space leaves room for more than 50 future new employees.
Located in the “Home Furnishings Capital of the World,” the Courtyard High Point became one of Kipsu’s most active users within their first month.
By replacing welcome phone calls with an unobtrusive welcome text message, the Baymont saw guest interaction increase dramatically. By opening a convenient and comfortable line of communication with guests, staff found they could give their guests more individualized attention and resolve guest issues in real-time.
Want to go above and beyond with your guests? Here are 10 ways you can improve satisfaction and exceed guest expectations during their hotel stay.
Here at Kipsu, we have the great pleasure to work with stellar hospitality professionals each and every day! We love having the opportunity to get to know some of them personally to see what motivates them to be their best and how they empower their team to meet the high expectations the hospitality world holds.