This all-suites Hilton property uses Kipsu to influence SALT scores and build relationships between team members and guests. The DoubleTree Boston Cambridge is an all-suites hotel in the heart of “The City of Higher Learning.” Nestled on the banks of the Charles River, the DoubleTree Suites by Hilton Boston Cambridge stands as a 308-room home-away-from-home, just minutes away from Harvard …
Grinnell Thanksgiving Traditions
The Hotel Grinnell, with its old school roots and modern flair, is home-away-from-home for hundreds of students who can’t make it home for the holidays.
Rapid Service at the Cambria Hotel & Suites Rapid City
Life moves fast in the “City of Presidents.” Learn how this Cambria team used digital messaging to keep up with its on-the-go guests.
Super Bowl Host Highlight
Two of Kipsu’s customer partners, the Hilton Garden Inn Atlanta Downtown and the Hilton Minneapolis, played a role in hosting the previous two Super Bowls.
Courtyard High Point Hospitality Highlight
Located in the “Home Furnishings Capital of the World,” the Courtyard High Point became one of Kipsu’s most active users within their first month.
Baymont Mt. Pleasant Hospitality Highlight
By replacing welcome phone calls with an unobtrusive welcome text message, the Baymont saw guest interaction increase dramatically. By opening a convenient and comfortable line of communication with guests, staff found they could give their guests more individualized attention and resolve guest issues in real-time.
General Manager Highlight
Here at Kipsu, we have the great pleasure to work with stellar hospitality professionals each and every day! We love having the opportunity to get to know some of them personally to see what motivates them to be their best and how they empower their team to meet the high expectations the hospitality world holds.
Hilton Sydney Builds Meaningful Relationships with Guests Via Text Messaging
The Hilton Sydney is a prime destination for business and leisure travelers from all over the world. The property is situated in the central business district—the heart of the vibrant city of Sydney—located just walking distance to some of the most famous attractions of the city, such as the Sydney Bridge, Darling Harbour, and the Sydney Opera House.
The Hotel Grinnell: Still an Institution of Learning
Where some hotels would see this as a risky move, the Hotel Grinnell saw a pragmatic truth: no one uses room telephones anymore. They embraced the opportunity to modernize the way they connect with guests and started seeking out an alternative avenue.
Holiday Inn Sacramento Downtown Uses Kipsu to Go Above the Status Quo
Located in the heart of Sacramento, the Holiday Inn Sacramento Downtown utilizes guest messaging in many innovated ways through being more environmentally friendly to providing a line of communication even when the guest is out exploring the vibrant area.