Kipsu Selected For Inc. 5000

Kipsu hit a major milestone last week after partnering with hotels in all 50 states. This feat was a culmination of lots of hard work over the seven years since Kipsu’s founding. Since 2015, Kipsu has tripled its number of partners year-over-year and has expanded its presence to over 23 countries.

Kipsu + Apple Business Chat

Kipsu recently announced it’s integration with Apple’s Business Chat Beta, which connects users directly with businesses through Apple’s Messages app. This integration makes it easier for users to discover and communicate with businesses via Apple solutions like Apple Maps, Safari, and Spotlight search, and allows the customer to bypass national or global call centers and instead, ask questions or make requests directly with the ground-level team at individual locations.

Office Desk with notebook

Predictive Analytics in Hospitality

Predictive analytics is an emerging buzzword capturing a lot of attention (and a lot of dollars). Everyone is eager to leverage the vast amount of data that is accumulating every day to anticipate and predict the future needs of consumers in every industry. Taking a step away from typical predictive analytics techniques…

The 10 Best Ways to Respond to a Negative Review

Just how do you go about responding to the reviews that are difficult to swallow? Take a look at the following hotels that are shining examples of responding to negative reviews with grace and decorum.