Kipsu hit a major milestone last week after partnering with hotels in all 50 states. This feat was a culmination of lots of hard work over the seven years since Kipsu’s founding. Since 2015, Kipsu has tripled its number of partners year-over-year and has expanded its presence to over 23 countries.
Guest Service Goes Green
Hospitality is one of the industries answering the call to decrease their environmental footprint and support Green Initiatives. See how hotels around the globe are making guest service just a little greener.
Kipsu + Apple Business Chat
Kipsu recently announced it’s integration with Apple’s Business Chat Beta, which connects users directly with businesses through Apple’s Messages app. This integration makes it easier for users to discover and communicate with businesses via Apple solutions like Apple Maps, Safari, and Spotlight search, and allows the customer to bypass national or global call centers and instead, ask questions or make requests directly with the ground-level team at individual locations.
Meet a Few of Our Amazing Customer Success Reps!
Here at Kipsu, we have the great pleasure to work with stellar hospitality professionals each and every day! We love having the opportunity to get to know some of them personally to see what motivates them to be their best and how they empower their team to meet the high expectations the hospitality world holds.
Celebrating Stellar Hospitality Professionals on International Women’s Day
Here at Kipsu, we have the great pleasure to work with stellar hospitality professionals each and every day! We love having the opportunity to get to know some of them personally to see what motivates them to be their best and how they empower their team to meet the high expectations the hospitality world holds.
2017 Hospitality Industry Year in Review
With 2018 well-underway, we wanted to take a moment to highlight the amazing strides Kipsu has taken this year. With more users, more messages, and more guests served than ever before, Kipsu had one very impressive year (if we do say so ourselves).
Unexpected Snowpocalypse? Make Sure Your Hotel is Prepared
As snow begins to whip across the east coast and is still settling in the southern parts of the U.S, many states (like Georgia) who are not used to cold weather are now experiencing a formidable snowpocalypse.
Predictive Analytics in Hospitality
Predictive analytics is an emerging buzzword capturing a lot of attention (and a lot of dollars). Everyone is eager to leverage the vast amount of data that is accumulating every day to anticipate and predict the future needs of consumers in every industry. Taking a step away from typical predictive analytics techniques…
The 10 Best Ways to Respond to a Negative Review
Just how do you go about responding to the reviews that are difficult to swallow? Take a look at the following hotels that are shining examples of responding to negative reviews with grace and decorum.
Accommodating Hearing-Impaired Hotel Guests
In case of emergencies, people who are able to hear tend to be able to rely on audible alarms to alert their attention. The deaf community, however, relies on visual alarms such as bright, blinking LED lights during emergencies.