We Build Relationships (No really, we do!)

Roses are red, violets are blue, we build relationships, here at Kipsu! Happy Valentine’s Day! We thought we would share with you the Top Five most romantic texts that our Kipsu partners received this past year

Mind-Blowing Statistics that Prove the Value of Texting for Service Brands

For the past few years, there has been a rising trend in the use of texting between companies and their customers.  Texting has become a crucial form of communication and is now a way for companies to distinguish themselves among the less tech-savvy competition.  Here are some statistics that explain why texting could be the single most important tool contributing …

The Changing Landscape for Enterprise B2C Messaging

Consumers have made it clear: for service interactions, digital messaging is the communication medium of the future. It’s more personal, more convenient, and more comfortable. Consumers already expect customer service interactions to take place in their preferred channels, and service brand leaders are scrambling to develop their strategies. Unfortunately, for many of these brands’ best customers, the strategy is too …

In the News: Successful Meetings

Quotes are taken from a recent article by Successful Meetings. View the original article here. Kipsu is utilized for meetings and events and hotels and conference centers around the globe. Take a look what one of our partners, Hilton Québec, had to say: “We first started using KIPSU at the front desk. Seeing how beneficial it was for our guests and daily …

A Little Love for Kipsu

Kipsu sees reviews every day on TripAdvisor, brand review scores, and other review sites that show how much guests appreciate our service. So we decided to share a few of our favorites! Take a look: …But on the plus side, they offer great guest service – everything from answering questions to making dinner reservations to bringing housekeeping items (foam pillows!) …