With 2018 well-underway, we wanted to take a moment to highlight the amazing strides Kipsu has taken this year. With more users, more messages, and more guests served than ever before, Kipsu had one very impressive year (if we do say so ourselves).
Hospitality Highlight: Courtyard San Diego Gaslamp
Located in the heart of the lively Gaslamp Quarter in downtown San Diego, the Courtyard San Diego Gaslamp/Convention Center offers guests a one-of-a-kind experience. With its boutique-styled rooms, rooftop bar with skyline views, and close location to local attractions, this property caters to a variety of guests.
Unexpected Snowpocalypse? Make Sure Your Hotel is Prepared
As snow begins to whip across the east coast and is still settling in the southern parts of the U.S, many states (like Georgia) who are not used to cold weather are now experiencing a formidable snowpocalypse.
Predictive Analytics in Hospitality
Predictive analytics is an emerging buzzword capturing a lot of attention (and a lot of dollars). Everyone is eager to leverage the vast amount of data that is accumulating every day to anticipate and predict the future needs of consumers in every industry. Taking a step away from typical predictive analytics techniques…
Minnesota: The Cradle of the Shopping Mall Industry
According to the International Council of Shopping Centers, the U.S. has approximately 109,500 shopping centers across the country today. And when thinking of the crème de la crème of American shopping, we tend to think of huge, bustling metropolitans like New York City or Los Angeles.
Hospitality Highlight: Raleigh Marriott City Center
The Raleigh Marriott City Center, a lively, full-service property located right in the heart of North Carolina’s capital, is setting the bar high when it comes to guest service. Since the hotel is connected to the Raleigh Convention Center, it is packed with convention-goers and business travelers, while hosting leisure guests on weekends.
Hospitality Highlight: Edinburgh Grosvenor Hotel
Located a quick walk to Edinburgh’s city centre and a central train station, the Edinburgh Grosvenor attracts a large array of guests. Its 185 rooms are always filled with a mix of business and leisure travelers taking advantage of the beautiful wedding venue, variety of conference rooms, delicious restaurant serving authentic Scottish cuisine, and its convenient location. As Kipsu becomes …
The 10 Best Ways to Respond to a Negative Review
Just how do you go about responding to the reviews that are difficult to swallow? Take a look at the following hotels that are shining examples of responding to negative reviews with grace and decorum.
Accommodating Hearing-Impaired Hotel Guests
In case of emergencies, people who are able to hear tend to be able to rely on audible alarms to alert their attention. The deaf community, however, relies on visual alarms such as bright, blinking LED lights during emergencies.
Mind-Blowing Statistics that Prove the Value of Texting for Service Brands
For the past few years, there has been a rising trend in the use of texting between companies and their customers. Texting has become a crucial form of communication and is now a way for companies to distinguish themselves among the less tech-savvy competition. Here are some statistics that explain why texting could be the single most important tool contributing …
