Kipsu recently welcomed Sarah Cooke to our Customer Success team. Prior to joining us, Sarah graduated from Prime Digital Academy. Before that, she spent four years working for the Greater Twin Cities Youth Symphonies. Sarah plays bass trombone and has been a regular pit orchestra member of the Gilbert & Sullivan Very Light Opera Company the last four years. We're excited to have Sarah a part of the Kipsu team and asked her to chat about her experience at Kipsu so far, this is what she had to say.
What drew you to Kipsu in contrast to other companies?
Kipsu drew me in from the get-go because of the people and commitment to the company's continued growth. Not to mention, the combined passion and dedication to serving others and putting customers first. Throughout the hiring process, Kipsu proved to be a customer-driven, engaging, and positive environment. Each step confirmed my interest in the opportunity to join a developing team on a great adventure.
What is your favorite thing about working at Kipsu so far?
The standout quality of the Kipsu team during my first week was that being friendly isn't just something they are to our customers; it is second nature to everyone.
What challenges are you looking forward to tackling in your work at Kipsu?
The challenges I'm looking forward to tackling include learning the full breadth of our product and services, crushing support tickets, and providing the best support to our customers and community.
What is your favorite Kipsu core value?
My favorite Kipsu core value is "Never Be Satisfied" because it encompasses the opportunity to continue learning, seek new experiences, and prepare our best to take on and foresee challenges as they arise.
If you could meet any person for a chat over a shared dinner, who would you pick and why?
Leonard Bernstein, Briana Scurry, or Grace Hopper. I'm having trouble narrowing it down to only one person. Bernstein for his contributions to great musical works; Scurry for her hard work and soccer performance during my youth soccer days; and Hopper for her recent (to me) inspirational, dedicated, and persistent work in the technology field.