Below you'll find a list of all posts that have been tagged as “hotel customer service”
Many of the most successful technologies in the service space today not only allow agents to remain in their roles, but actually enhance and extend the service they provide. Take a look at how digital messaging can fall into this space between traditional, human-centered service and forward-thinking, innovative technology.
Digital Messaging is a great way to stay connected to all of your consumers without the need for individual face time with every consumer.
The Atlanta Staybridge Suites is known for its desirable location and their unique offerings. Learn how Kipsu has increased its staff’s ability to personalize conversations and show its individuality!
Located only a mile and a half away from the Disney parks, the Staybridge Suites Orlando Lake Buena Vista is at 98% occupancy year round. The Staybridge Orlando LBV has apartment-style accommodations in the heart of Orlando, complete with kitchens and guest suites.
Read about how the Sofitel London St. James uses technology combined with a dynamite location to provide a fantastic guest experience in the heart of the city.
This award-winning property and its Front Desk Supervisor, Justin Della-Moretta, stands among the top 5% of all Comfort Inn Properties, passing some credit for that accolade onto Kipsu and the relationships they’ve built through digital communication.
The Crystal Cove Beach Resort located in Tofino, British Columbia is a collection of 34 modern log cabins, private RV sites, and trendy “Glamping” units. The resort boasts some of the most spectacular views of the Pacific Ocean and almost every unit on the property is only a few yards from the shoreline.
If you’re ever looking for a get away, look no further than Grand Geneva Resort & Spa located in Lake Geneva, WI. The Grand Geneva Resort & Spa is a four-diamond facility and has on- property amenities like a spa, golf course, hiking trails, and ski slopes.
The Microtel Inn & Suites Shelbyville is a topnotch, select-service hotel located in the middle of Tennessee. The staff has truly embraced the power of text messaging and is taking their excellent service to the next level.
The Microtel Inn & Suites Shelbyville is a topnotch, select-service hotel located in the middle of Tennessee. The staff has truly embraced the power of text messaging and is taking their excellent service to the next level.
