With 2018 well-underway, we wanted to take a moment to highlight the amazing strides Kipsu has taken this year. With more users, more messages, and more guests served than ever before, Kipsu had one very impressive year (if we do say so ourselves).
Hospitality Highlight: Courtyard San Diego Gaslamp
Located in the heart of the lively Gaslamp Quarter in downtown San Diego, the Courtyard San Diego Gaslamp/Convention Center offers guests a one-of-a-kind experience. With its boutique-styled rooms, rooftop bar with skyline views, and close location to local attractions, this property caters to a variety of guests.
Unexpected Snowpocalypse? Make Sure Your Hotel is Prepared
As snow begins to whip across the east coast and is still settling in the southern parts of the U.S, many states (like Georgia) who are not used to cold weather are now experiencing a formidable snowpocalypse.
Hospitality Highlight: Raleigh Marriott City Center
The Raleigh Marriott City Center, a lively, full-service property located right in the heart of North Carolina’s capital, is setting the bar high when it comes to guest service. Since the hotel is connected to the Raleigh Convention Center, it is packed with convention-goers and business travelers, while hosting leisure guests on weekends.
Hospitality Highlight: Edinburgh Grosvenor Hotel
Located a quick walk to Edinburgh’s city centre and a central train station, the Edinburgh Grosvenor attracts a large array of guests. Its 185 rooms are always filled with a mix of business and leisure travelers taking advantage of the beautiful wedding venue, variety of conference rooms, delicious restaurant serving authentic Scottish cuisine, and its convenient location. As Kipsu becomes …
Accommodating Hearing-Impaired Hotel Guests
In case of emergencies, people who are able to hear tend to be able to rely on audible alarms to alert their attention. The deaf community, however, relies on visual alarms such as bright, blinking LED lights during emergencies.
Wingate Niagara Falls Hospitality Highlight
By replacing welcome phone calls with an unobtrusive welcome text message, the Baymont saw guest interaction increase dramatically. By opening a convenient and comfortable line of communication with guests, staff found they could give their guests more individualized attention and resolve guest issues in real-time.
Hospitality Highlight: Kellogg Hotel & Conference Center
The Kellogg Hotel & Conference Center, located on the beautiful campus of Michigan State University, not only provides a top-notch service to guests, but also serves as a training laboratory for Hotel Management students (many of whom are students at MSU school of Hospitality Business). The Kellogg Hotel’s rooms are filled with a wide array of guests from MSU parents …
10 Tips for Providing Great Hospitality to Parents Traveling with Kids
Traveling on your own can be stressful as it is; add kids to the picture and your vacation can easily turn into a Griswold affair. Here are ten tips for providing great hospitality to parents traveling with children. Booking rooms can sometimes be confusing because it isn’t always clear how many people a room can accommodate. Make sure your hotel …
The Latest Trend in the Hotel Industry: Health and Wellness
When booking a hotel room, there are certain basic amenities most people expect will be available to them. 24-hour access to a gym or pool is not a surprise in most full-service hotels and is even starting to become standard at focused-service properties around the world. More recently, however, many hotels seem to be expanding beyond the standard gym and …