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Tag Archive

Below you'll find a list of all posts that have been tagged as “hotel guest service”

Leveraging Text Messages to Build Relationships at the Staybridge Suites Atlanta Midtown

The Atlanta Staybridge Suites is known for its desirable location and their unique offerings. Learn how Kipsu has increased its staff’s ability to personalize conversations and show its individuality!

Hospitality Highlighthotel customer servicehotel guest service

How the Hospitality Industry is “woke” to what Millennials are Looking for in a Hotel

It is no secret that modern-day travelers are becoming increasingly more savvy when it comes to finding a truly “local” experience. Not only do they want food, drinks, social spaces, and excursions to be local, but they want their hotels to be local as well.

hotel guest service

Orlando Hotel Boosts Guest Satisfaction Through Digital Messaging

Located only a mile and a half away from the Disney parks, the Staybridge Suites Orlando Lake Buena Vista is at 98% occupancy year round. The Staybridge Orlando LBV has apartment-style accommodations in the heart of Orlando, complete with kitchens and guest suites.

Hospitality Highlighthotel customer servicehotel guest service

Sofitel London St. James + Kipsu: How Text Messaging Boosts Guest Engagement

Read about how the Sofitel London St. James uses technology combined with a dynamite location to provide a fantastic guest experience in the heart of the city.

Hospitality Highlighthotel customer servicehotel guest service

Hospitality Highlight: The Comfort Inn & Suites Hotel and Conference Center Mount Pleasant

This award-winning property and its Front Desk Supervisor, Justin Della-Moretta, stands among the top 5% of all Comfort Inn Properties, passing some credit for that accolade onto Kipsu and the relationships they’ve built through digital communication.

Hospitality Highlighthotel customer servicehotel guest service

Hospitality Highlight: Crystal Cove Beach Resort

The Crystal Cove Beach Resort located in Tofino, British Columbia is a collection of 34 modern log cabins, private RV sites, and trendy “Glamping” units. The resort boasts some of the most spectacular views of the Pacific Ocean and almost every unit on the property is only a few yards from the shoreline.

Hospitality Highlighthotel customer servicehotel guest service

Hospitality Highlight: Grand Geneva Resort & Spa

If you’re ever looking for a get away, look no further than Grand Geneva Resort & Spa located in Lake Geneva, WI. The Grand Geneva Resort & Spa is a four-diamond facility and has on- property amenities like a spa, golf course, hiking trails, and ski slopes.

Hospitality Highlighthotel customer servicehotel guest service

Leveraging Kipsu in Unexpected Situations

The Microtel Inn & Suites Shelbyville is a topnotch, select-service hotel located in the middle of Tennessee. The staff has truly embraced the power of text messaging and is taking their excellent service to the next level.

hotel customer servicehotel guest service
Microtel Inn and Suites Shelbyville

Hospitality Highlight: Microtel Inn & Suites Shelbyville

The Microtel Inn & Suites Shelbyville is a topnotch, select-service hotel located in the middle of Tennessee. The staff has truly embraced the power of text messaging and is taking their excellent service to the next level.

Hospitality Highlighthotel customer servicehotel guest service

2017 Hospitality Industry Year in Review

With 2018 well-underway, we wanted to take a moment to highlight the amazing strides Kipsu has taken this year. With more users, more messages, and more guests served than ever before, Kipsu had one very impressive year (if we do say so ourselves).

hotel customer servicehotel guest service
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Kipsu provides texting and web communication capabilities to customer-focused industries
with a focus on hotels, shopping, facilities management, transit, and healthcare.
100 S. 1ST STREET, NO. 583491, MINNEAPOLIS, MN, 55458 • +1 (612) 503-4000 Kipsu © 2021


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