Google Business Messaging with Kipsu

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The world's top service oriented brands trust Kipsu


Engage customers directly from Google Search, Maps, and messaging.

Google's Business Messaging gives customers an effortless way to connect with your team through their mobile devices. Business Messaging goes beyond traditional SMS, giving you native access to more than 2.5 billion Android devices.


Hang up on expensive phone calls

Google's Business Messages unlock a "message" button in Google Maps and Search so customers can message you whenever they want, wherever they are. With messaging, your team is free to handle multiple message requests at once without interrupting their work flow. 


Messaging. Elevated. 

Google's Business Messages go beyond traditional SMS by giving customers a fully branded, rich experience. Guests traveling internationally can message with your team over WiFi, giving them easy ways to communicate without paying hefty international SMS fees. 


Kipsu has greatly helped us to improve the communication with our guests, making it easier and more direct. The team really embraced it and it is now part of our routine... The team likes that we can use Kipsu to contact the guest in every moment."

Sofitel London St. James

Ready to elevate your guest experience with messaging?

We're excited to share Kipsu with you! Introductory conversations are typically 30-45 minutes long and dive into your current needs and challenges around customer communication, Kipsu's use cases, features, and business case. With Kipsu, your team will...

Boost efficiency

Move front desk calls and traffic to messaging, allowing your staff to better prioritize and delegate tasks. 

Catch feedback

Collect any comments, inquiries, or kudos while guests are still on property and address them as needed.

Increase guest satisfaction

Messaging gives guests an easy, low-stakes, way to voice questions and concerns before, during, and after their stay. 

Go mobile

Using Kipsu's mobile apps, team members can be notified of any respond to guest messages from anywhere.


Learn more about Kipsu and speak with our Customer Partnerships Team.

Connect with a member of our Customer Partnerships Team here or email

Curious about messaging with iPhone users?