YOUR GUEST ENGAGEMENT

The Only Approved Texting and Digital Messaging Provider for Elevate

Human Service through Digital Channels

Connect easier with guests using Kipsu's OnQ integration.

With Kipsu's OnQ connector, your team can automatically send guest reservation details and contact information to Kipsu, making the check-in and messaging process seamless.

Kipsu works with 1,500+ Hilton properties across all service levels.

Kipsu's messaging platform enables you to connect with your most loyal guests directly through the Hilton honors mobile app. Guests will see a "Message Hotel" option for a limited time before and after their stay to capture pre-arrival inquiries and post-stay questions like lost and found. Hotel team members can reply through Kipsu's dashboard like any other conversation with guests.

WiFi Landing Page Live Web Chat

Kipsu offers the ability to feature a fully branded Web Chat inside your hotel's WiFi landing page, expanding the breadth of communication channels offered to guests. Conversations that begin on the web can seamlessly transition to SMS with an option to "Continue on Mobile."

Kipsu Interfaces with your Operating Systems

Get Started or Get More Info!

Add your info to the form below and a Kipsu team member will reach out within 24 hours to touch base.

Name *

First

Last

Email *

Phone

Property, brand, or organization name *

How did you hear about us?

Country *

Hilton and Kipsu's partnership goes beyond connecting with OnQ. Learn more about using Kipsu at a Hilton branded property.

Learn More

FAQ

Have questions? Reach out or view frequently asked questions below.

Kipsu is the standalone leader in Real Time Engagement, enabling service-driven hoteliers to build relationships with their guests using texting, live web chat, and social messaging without any download or installation. These familiar and frictionless channels allow service professionals to respond to questions and address concerns, resulting in higher guest satisfaction and efficient service delivery.